At Boston MedFlight, safety is a corporate value. Safety awareness is pervasive in all aspects of our transport program. The combination of our aviation and medical staff along with updated safety equipment and continuing education has helped make Boston MedFlight an incident free program since 1985.

Three full-time dedicated mechanics, employed by Keystone Helicopter Corporation are on call 7 days a week, 24 hours a day to ensure equipment and vehicle safety for our rotor wing aircraft. Eastern Air Charter employs several mechanics which are available 7 days a week, 24 hours a day as well for our fixed wing aircraft.

Each mechanic maintains Federal Aviation Association (FAA) Airframe and Powerplant licensure. Additionally, each mechanic attends factory training sessions specific for each type of airframe. In 1993, our rotor wing lead mechanic was awarded the New England Aircraft Maintenance Technician of the Year.

Pilots in Command (PIC) are trained to the highest level of competency that can be achieved - that of Airline Transport Pilot (ATP). Recurrent training is on a continual basis which may include computer testing modules, flight checks with safety/training officers, and biannual flight simulator training. PIC's are proficient in both Visual Flight Rules (VFR) and Instrument Flight Rules (IFR).

PIC's make the decision to accept/reject each mission based on aircraft condition and weather, not on patient information. Patient information is intentionally withheld until the PIC accepts the mission, so as not to influence a PIC's judgment.

A weather system reporting station is located at each base and in our Communications Center which updates weather conditions worldwide on an hourly basis. Decisions are made based on forecasts, visibility, distance, terrain hazards and ceiling (the distance from the ground to the base of the clouds).